EZ Spare Wheel Warranty Information

Welcome to the EZ Spare Wheel Warranty page. We are committed to providing our customers with high-quality products and peace of mind. Below is detailed information about the warranty coverage for our wheels, tires, and tire-changing kits.

Wheels Warranty Coverage

Our wheels are covered by a limited lifetime warranty for up to 3 years.

Structural Integrity: We guarantee the structural integrity of our wheels under normal and conditional usage.
Exclusions: This warranty does not cover cosmetic damage or damage resulting from road hazards, accidents, misuse, or improper installation.
How to Claim: To make a warranty claim, please contact our customer service with proof of purchase and a detailed description of the issue.

Tire Warranty Coverage

EZ Spare space-saving tires are covered by a standard limited warranty for up to 2500 miles.

Mileage Limit: The warranty is valid for up to 2500 miles from the date of purchase.
Exclusions: It’s important to note that this warranty does not cover damage caused by road hazards, improper use, or accidents, ensuring you are fully informed.
Claim Process: If you encounter an issue within the warranty period, please get in touch with us with your purchase details and a problem description.

Tire Changing Kit Warranty

Extended Manufacturer’s Warranty: We extend the manufacturer’s warranty as stated on the product packaging.

Typical Coverage: Scissor jacks and related components typically have a conditional usage warranty lasting up to one year.
Warranty Claims: If you encounter any issues with your tire changing kit, don’t hesitate to contact us and provide the product details and a description of the defect.

Tire Changing Kit Warranty ExclusionsThe EZ Spare Tire Changing Kit Warranty does not cover the following circumstances:

  • Misuse or Abuse: Any damage resulting from improper use or handling that deviates from the intended purpose of the product.
  • Normal Wear and Tear: Degradation from regular usage over time is not covered under this warranty.
  • Improper Use of Scissor Jack: The scissor-type jack is not designed for use as a floor jack or for similar purposes involving frequent and repeated vehicle lifting. Using it in such a manner voids the warranty.
  • Vehicle Compatibility: This warranty only covers use with the vehicle specified in the original order form or declared on the warranty registration form. Using the jack with any other vehicle is not covered.
  • Concurrent Use with Other Jacks: Using the scissor-type jack in conjunction with other jacks simultaneously is not covered under this warranty.
  • Non-Adherence to Safety Procedures: Failure to follow the recommended care and safety guidelines during use will void the warranty.
  • Use of Unauthorized Tools: Employing extended pry bars or any other devices in conjunction with the provided wrench set, or any attempt to increase torque and leverage beyond the kit’s specifications is not covered.

Important Note: This warranty is designed to protect your product under normal and intended use. We encourage all users to adhere to the safety and usage guidelines provided to ensure the longevity and effectiveness of your Tire Changing Kit.

General Terms

  • Proof of Purchase: All warranty claims require proof of purchase.
  • Warranty Service: We reserve the right to repair, replace, or refund the defective product at our discretion.
  • Limitation of Liability: Our liability is limited to the product warranty. We are not liable for incidental or consequential damages.