EZ Spare Wheel – 15-Day Return Policy
We stand behind the quality and fitment of the EZ Spare Wheel. If for any reason you’re not satisfied, you may return the product within 15 days of delivery.
Please review the details below to understand our return conditions.
Fitment Guarantee (For Driving Use)
We guarantee that the EZ Spare Wheel is compatible with your vehicle’s bolt pattern and can be safely used as a temporary driving solution.
However, we do not guarantee compatibility with your vehicle’s storage area or trunk well. Please verify dimensions on our product pages and measure your available storage space prior to purchasing.
Storage Compatibility
Vehicle manufacturers do not provide wheel well measurements. Because of this, storage compatibility can vary from vehicle to vehicle. Always compare your trunk dimensions with our listed specs before placing an order.
Refunds for Storage Incompatibility
Vehicle manufacturers do not provide wheel well dimensions, so storage fitment can vary.
- If the EZ Spare Wheel does not fit your trunk or storage compartment, you may return the product within 15 days.
- All returns must be pre-approved by our customer service team.
- A $100 restocking fee applies to cover customization and preparation costs.
Order Cancellations
- If you cancel your order before it has shipped, there is no charge and you will receive a full refund.
- If you cancel your order after it has shipped— due to ordering the wrong item or changing your mind — a $50 return fee will be deducted from your refund. In addition, you will be responsible for return shipping costs.
- Both the $50 return fee and return shipping costs will be deducted from your total refund amount.
Return Checklist
Before requesting a return:
- Confirm your order was delivered within the past 15 days
- Ensure the product is in unused, original condition
- Include all original packaging and components
- Obtain return approval from our team
Return Shipping
Customers are responsible for return shipping costs. To begin a return, contact our team and request authorization. We’ll guide you through the return process.
Email: sales@ezsparewheel.com
Phone: 1-800-941-9302